“In all the discussions about patient-centered medical homes, one group of individuals has been conspicuously missing: the patients themselves. . . .” As doctors and nurses in pilot studies became very enthusiastic about their work when it was restructured to fit the specifications of a medical home, “patients were unhappy. . . . In working so hard to adopt changes on their patients’ behalf, clinicians had . . . lost their focus on the patients themselves.” From “Putting Patients at the Center of the Medical Home,” by Pauline Chen, New York Times, 15 July 2010.
July 21, 2010
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